Gaya APA

Plastrik, D, O, &, P. (1997). Banishing bereaucracy (Cet,1). Canada: Office Of Internasional Information Programs United States Department Of State.

Gaya MLA

Plastrik, David, Osborne, &, Peter. "Banishing bereaucracy". Cet,1 Canada: Office Of Internasional Information Programs United States Department Of State, 1997. Text.